Overview
Customer Care Administrator Jobs in San Antonio, TX at AKC Healthcare Incorporated
AKC Healthcare Incorporated is seeking a dependable and customer-focused Customer Care Administrator to join our team in San Antonio, TX. The successful candidate will provide administrative support, respond to customer inquiries, maintain accurate records, and help ensure a positive and efficient customer experience.
Key Responsibilities
- Respond to customer inquiries by phone, email, and other communication channels.
- Provide accurate information regarding company services and procedures.
- Schedule appointments and coordinate customer requests.
- Maintain and update customer records and documentation.
- Follow up with customers regarding appointments, inquiries, and service needs.
- Perform data entry and general administrative duties.
- Route complex issues to the appropriate department or supervisor.
- Maintain confidentiality when handling customer and company information.
- Communicate professionally with customers, coworkers, and management.
- Perform other administrative duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or administrative experience preferred.
- Excellent verbal and written communication skills.
- Strong organizational and time-management skills.
- Attention to detail and accuracy.
- Proficiency with Microsoft Office, Google Workspace, and other computer-based applications.
- Ability to multitask and work effectively in a fast-paced environment.
- Professional demeanor and strong customer-service skills.
Title: Customer Care Administrator
Company: AKC Healthcare Incorporated
Location: San Antonio, TX
Category:
