Overview
Customer Quote Inbox Coordinator at OBE Jobs in Brampton, Canada at Oldcastle BuildingEnvelope
Become the vital touchpoint for OBE as a Customer Quote Inbox Coordinator. You’ll effectively manage incoming requests and elevate the efficiency of our estimating team.
At OBE, we are seeking an Inbox Coordinator to serve as the first contact for customer project requests. This pivotal role involves reviewing incoming inquiries, gathering necessary details, and assigning them to the appropriate estimator based on urgency. Your efforts will drive timely responses and enhance our customer interactions.
Key Responsibilities:
• Monitor and manage customer requests in shared inboxes
• Review incoming requests and assign to the correct department
• Maintain updated records and tracking systems
• Prioritize requests based on urgency and needs
• Communicate effectively with internal teams for timely support
Requirements:
• Previous customer service or administrative experience preferred
• Strong organizational and time management skills
• Excellent written and verbal communication abilities
• Detail-oriented with a focus on accuracy
• Proficient in Microsoft Office, especially Outlook and Excel
Support customer requests efficiently and help OBE streamline its estimating process.
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Title: Customer Quote Inbox Coordinator at OBE
Company: Oldcastle BuildingEnvelope
Location: Brampton, Canada
Category: