Overview
Customer Service Administrator Jobs in Bromsgrove, England, UK at Adecco
Join a vibrant and progressive organisation; our client is dedicated to providing exceptional customer experiences and fostering a
collaborative team
environment. We’re looking for a reliable and enthusiastic individual to be part of our client’s busy office in Bromsgrove as a Customer Service Administrator.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Responsibilities:
Engage daily with existing customers through email and phone
Process orders and manage returns/credits using Sage
Collaborate with the Sales Team to ensure
customer satisfaction
Maintain a positive and professional demeanour even in high-pressure situations
Essential (Knowledge, skills, qualifications, experience):
Excellent telephone
communication skills
Ability to stay calm and organised in a busy environment
Proficiency in Microsoft Office applications
Good speed and efficiency while delivering top-notch customer service
Previous customer service experience is preferred but not mandatory
Desirable (Knowledge, skills, qualifications, experience):
Familiarity with order processing systems, particularly Sage
Strong
adaptability
to changing tasks and priorities
Microsoft Office Suite
Sage (order processing)
If you’re ready to make a
positive impact
and join a
dynamic
team, we’d love to hear from you! Please
submit your CV
and a cover letter highlighting your relevant experience to Gemma ‘t miss this
exciting
opportunity to grow your career as a Customer Service Administrator with us!
Adecco is a disability-confident employer. It is important to us that we run an
inclusive
and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a
supportive environment
for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to
support you
.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Title: Customer Service Administrator
Company: Adecco
Location: Bromsgrove, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Office Administrator/ Coordinator), Administrative/Clerical (Office Administrator/ Coordinator)
