Overview
Customer Service Administrator Jobs in Welwyn Garden City, England, UK at Mission 4 Recruitment
Customer Service Administrator
If the following job requirements and experience match
your skills
, please ensure you apply promptly.
My client is looking for a good Customer Administrator with excellent customer service skills to support the small close knit Utilities team within this fabulous company. This is a nice mix of customer service and administration. We are looking for a bright and enthusiastic individual with excellent analytical and
attention to detail
skills. This self-starter will be confident in
building relationships
with suppliers but must be confident in
challenging
when required.
They should have a very strong sense of their own initiative, logic, curiosity, common sense and above all, customer service.
As well as ongoing
training and development
there is a relaxed but professional working environment with excellent
employee benefits
along with a
competitive salary
and achievable bonuses. You even get a day off for your birthday!
Principle Responsibilities
* Respond to Customer service queries that have been raised by account managers and resolve the queries within agreed time scales
* Confirm contract information with suppliers
* Advise suppliers of meter readings received from customers
* Data entry
Requirements
* Highly customer focused
* Numerate
* Strong administrative skills
* Strong organisational, prioritisation and
attention to detail
skills
* Assertive, determined, and self-motivated with a curious mind
* Able to take on many different tasks at once
* A natural team player with a desire to ensure team targets are always met
You will be working as part of a small team where planning ahead is almost as important as doing the work.
Salary is £26k (plus £2k bonus after 1st year)
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy
Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in
Title: Customer Service Administrator
Company: Mission 4 Recruitment
Location: Welwyn Garden City, England, UK
Category: Customer Service/HelpDesk, Administrative/Clerical
