Overview
Customer Service Administrator Jobs in Derby, England, UK at Pertemps Derby
Customer Service Administrator
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Location:
DE56 Belper – Office-based (hybrid working after training)
Transport:
Own transport essential
As a Customer Service Administrator, you will be responsible for managing the diaries for a team of surveyors, ensuring appointments are booked efficiently.
Duties
:
Schedule appointments
Liaise with applicants, vendors, clients, and lenders to ensure smooth
communication
.
Maintain strong working relationships with surveyors, ensuring regular contact.
Optimise surveyors’ diaries
Provide administrative support
Conduct follow-up calls where necessary
Identify and escalate priority issues as needed.
Skills & Experience
Proficiency in Microsoft Office (Word, Excel, Outlook).
Experience managing multiple tasks and priorities in a
fast-paced
office environment.
Excellent verbal and written
communication skills
.
Strong time management and prioritisation abilities.
Strong customer service and relationship-building skills.
Knowledge of the Property industry desirable
Experience in diary management.
Influencing and negotiation skills.
Own Transport required due to location.
£24k basic plus Bonus (paid monthly)
Working hours 37.5 per week between  on a rota
Must be flexible to work outside of these hours if required (remote based)
Please click to apply or call (phone number removed) opt 3
Title: Customer Service Administrator
Company: Pertemps Derby
Location: Derby, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep), Administrative/Clerical
