Overview
Customer Service Administrator Jobs in Wythenshawe, England, UK at Adecco
Location: Wythenshawe
Our client, a leading organisation in the industry, is seeking a proactive and dedicated Customer Service Administrator to join their team. As a Customer Service Administrator, you will play a vital role in delivering first-class customer service and ensuring the smooth operation of the Customer Services Team.
Responsibilities:
Handle inbound calls and emails from customers and respond promptly and professionally
Make outbound calls to customers, providing assistance and resolving any issues
Process sales orders and quotations accurately
Manage customer requests for product returns efficiently
Work closely with the Warehouse to ensure timely and accurate equipment delivery
Collaborate with the Procurement team to ensure accurate customisation and programming of Door Entry Panels
Maintain high standards of data accuracy and quality
Provide administrative support to external Sales teams
Assist the Customer Services Manager in delivering effective customer communications
Collaborate with colleagues to achieve departmental targets
Stay updated on the complete range of products to provide accurate information to customers
Carry out any other duties as required
Requirements:
Strong commitment to providing excellent customer service
Excellent
communication
and interpersonal skills
Ability to handle multiple tasks and prioritise work effectively
Attention to detail
and accuracy in data processing
Proficient in Microsoft Office applications and SAP
Previous experience in customer service or administration is preferred
Benefits:
Competitive salary
and annual leave allowance (28 days inc Bank holidays)
Christmas Shut Down
Training and development
programmes
Yearly events calendar including charity events and health & well-being days
Life assurance
Treat Days/Daily Fresh Fruit
24/7 365 days Employee Assistance Programme
Employee Health and Wellbeing Portal
Company social events
Bonus schemes
If you are a dedicated and
customer-focused
individual looking for an
exciting
opportunity in customer service administration, our client wants to hear from you.
Apply now
and join their
dynamic
team!
Adecco is a disability-confident employer. It is important to us that we run an
inclusive
and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a
supportive environment
for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to
support you
.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Title: Customer Service Administrator
Company: Adecco
Location: Wythenshawe, England, UK
Category: Customer Service/HelpDesk, Administrative/Clerical
