Overview
Customer Service Administrator Jobs in Bath, England, UK at Collab Talent Solutions Ltd
Who will you be joining?
Learn more about the general tasks related to this opportunity below, as well as required skills.
Collab Talent Solutions is proud to be exclusively partnered with a growing services business near Bath to recruit a new friendly face to their administration team on a full-time permanent basis due to increased demand for their services.
What will you be doing?
You’ll be joining a team of coordinators that assist the wider administration team in delivering a high quality of service to public customers and ensure a seamless transition of the customer journey.
Everyday you’ll be using your excellent interpersonal skills and
effective communication
skills to support customers with their queries and offering basic advice via phone, email, and text messaging.
You’ll also use your keen eye for detail to ensure that the system and records are well maintained, accurate, and
up-to-date
. This will include booking, rebooking, and following up on customer appointments and the associated administrative tasks around this.
Why would you be a good fit?
You’ll probably have some previous experience in an office-based, administrative role and you’ll definitely have the interpersonal skills to succeed in a non-physical customer-facing position.
You will be an effective and efficient communicator – both written and verbal – with excellent
attention to detail
and good IT literacy.
You’ll also be well organised and able to prioritise tasks, working autonomously as well as collaboratively part of a large team.
Bonus points for any experience with audio-typing!
What’s in it for you?
This is a full-time (37.5 hours) permanent position that is currently fully office based near Bath, with
flexible working
patterns possible now and hybrid working being implemented in 2025.
You’ll be taking home a starting annual salary of £23,979.90 as well as an annual bonus and an enhanced pension.
Holiday wise, you’ll have 25 days annual leave, plus bank holidays, your birthday off, and the ability to buy extra days.
It’s possible to get to the office easily via public transport, or if you’re driving there is plenty of free parking.
Please note that our client is unable to accept any candidates that require visa sponsorship at this time therefore all applicants must have unrestricted right to work in the UK.
How can I apply?
Please click “apply” to send us an application with your most recent CV.
Interviews will be arranged as soon as relevant applications are received, until the position is filled, so please do not delay your application.
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Title: Customer Service Administrator
Company: Collab Talent Solutions Ltd
Location: Bath, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator), Customer Service/HelpDesk (Customer Service Rep, Office Administrator/ Coordinator)
