Overview
Customer service administrator Jobs in Golborne, England, UK at Personnel Solutions (Midlands) Ltd
4 on 4 off 7am-7pm
Job Summary
We are seeking a dedicated and detail-oriented Service Administrator to
join our team
. The ideal candidate will play a crucial role in ensuring smooth operations by providing exceptional administrative support and customer service. This position requires
strong communication skills
,
attention to detail
, and the ability to handle multiple tasks efficiently in a
fast-paced environment
.
Duties
* Perform accurate data entry to maintain
up-to-date
records and databases.
* Communicate effectively with customers via phone and email, addressing inquiries and providing information about services.
* Assist in
upselling
additional services to enhance
customer satisfaction
and drive business growth.
* Demonstrate excellent phone etiquette while interacting with clients and colleagues.
* Speaking with Drivers to ensure customer timings are met
* Dealing with Complaints in a professional manor
Skills
* Proficient in data entry with a high level of accuracy.
* Strong verbal and written
communication skills
in both English and Spanish; bilingual candidates are preferred. .
* Excellent phone etiquette, demonstrating
professionalism
in all interactions.
* Strong
analytical skills
to assess customer needs and feedback for
continuous improvement
.
If you are passionate about delivering outstanding service and possess the necessary skills, we encourage you to apply for this
exciting
opportunity as a Service Administrator.
Job Type: Full-time
Pay:
From £24,984.00 per year
Title: Customer service administrator
Company: Personnel Solutions (Midlands) Ltd
Location: Golborne, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Bilingual), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
