Overview
Customer Service Administrator Jobs in Basingstoke, England, UK at Pertemps Basingstoke
Customer Service Administrator
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Pertemps are currently recruiting for a Customer Service Administrator to join our client’s operations team in their Basingstoke office. This is a permanent, full-time position. The successful candidate will be able to work in a busy,
fast-paced environment
and be able to prioritise their workload.
Customer Service Administrator
Duties
:
– Scheduling all Engineers work streams and appointments for services and installations
– Managing the updating of handover and progress reports for each site, maintaining internal systems to ensure transparency
– Preparing quotes
– Dealing with live issues and emergency call outs, re-arranging engineers call outs to ensure emergencies are dealt with in agreed timeframe
– Managing stock within the department to ensure sufficient supplies and equipment for ongoing projects
– Creating and distributing customer certification, including LD1 and NICEIC documentation.
– Ensuring all engineering test equipment is maintained and calibrated.
Requirements:
– Experience working in a fast paced environment
– Excellent
communication skills
– Ability to work well under pressure
– Strong proven administrative experience
This Customer Service Administrator position is a full time, permanent position working Monday to Friday. 8.30am – 5pm. Our client is offering a salary of £27,000 – £29,000 depending on experience.
If you are interested in this position, please
apply below
with an up to date CV or contact Jemma at the Basingstoke Pertemps branch
Title: Customer Service Administrator
Company: Pertemps Basingstoke
Location: Basingstoke, England, UK
Category: Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant), Customer Service/HelpDesk (Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant)
