Overview
Customer Service Administrator Jobs in Cardiff, Wales, UK at Brite Recruitment
CUSTOMER SERVICE ADMINISTRATOR
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
CARDIFF / HYBRID
£24,000 + 10% Bonus
MONDAY – FRIDAY ONLY
We have a great opportunity for an enthusiastic individual to work as a Customer Service Administrator on a full-time, permanent basis for a worldwide company.
ABOUT THE ROLE
As a Customer Service Administrator, you will be responsible for providing an excellent service to customers, resolving problems and completing administration duties. The team operates Monday to Friday between the hours of 8am and 5.30pm and you will need to be flexible to work shifts between these hours.
BENEIFTS
Enjoy a great
work-life balance
with 25 days annual leave (plus bank holidays). Some extra benefits include
employee discounts
, life insurance, health care packages, holiday purchase schemes, cycle to work schemes and much more!
RESPONSIBILITIES
As a Customer Service Administrator your key duties will include:
* Dealing with customers and suppliers over the phone and via email
* Updating systems with relevant and accurate information
* Creating invoices
* Processing orders for spare parts on the system
* Liaising with internal departments
REQUIRED SKILLS & EXPERIENCE
To be considered for the role of Customer Service Administrator, you must have:
* Experience with in a customer service, call centre or administration environment
* Strong
problem-solving skills
* Excellent
communication skills
– both verbal and written
* A technically minded, confident individual
* IT Literate e.g., Excel, Word, and Outlook
* Ability to multitask effectively and build strong relationships with clients
NEXT STEPS
If you’re interested in becoming a Customer Service Administrator,
apply today
with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren’t contacted within 7 days, please assume your application was not selected.
Why wait? Don’t miss out
Title: Customer Service Administrator
Company: Brite Recruitment
Location: Cardiff, Wales, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant, Bilingual), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
