Overview
Customer Service Coordinator Jobs in Preston, England, UK at E3 Recruitment
We are seeking a skilled Customer Service Coordinator to join a leading chemical manufacturer based in Preston. This well-established company operates on a global scale, and the position offers the Customer Service Coordinator an
exciting
opportunity to support the team on a temporary basis while delivering outstanding customer service.
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
Key Responsibilities
for the Customer Service Coordinator:
Process customer orders efficiently ensuring accurate cost application and creation of export document packs.
Address stock inquiries, explore transport and dispatch options, and provide clear explanations of overall costs.
Demonstrate confidence in freight management, effectively handling complex dispatch schedules and managing logistics.
Uphold company principles and values through every
customer interaction
, ensuring a professional, friendly, and efficient service as the Customer Service Coordinator.
Proactively keep customers informed from the first
communication
to the successful completion of their orders.
Communicate with key stakeholders to discuss manufacturing demands, and dispatches to ensure timely shipments of orders.
Experience Required for the Customer Service Coordinator:
Proven experience in a
dynamic
Customer Service Coordinator role, demonstrating exceptional
communication skills
both over the phone and via computer systems.
Solid understanding of exports, transport options, documentation, and overall order management processes.
Experience with
SAP software.
Strong
attention to detail
, ensuring customer orders are processed in line with company policies and procedures.
If you have the expertise and enthusiasm to excel as a Customer Service Coordinator, we encourage you to click the link below and apply directly today
Title: Customer Service Coordinator
Company: E3 Recruitment
Location: Preston, England, UK
Category: Customer Service/HelpDesk, Administrative/Clerical