Overview
Customer Service Executive Jobs in Hatfield, England, UK at Osborne Appointments
Customer Service Executive
Location:
Hatfield
Salary: £24,000 per annum
Job Type: Permanent
Hours:
Monday – Friday, 8:30am – 5pm
Customer Service Executive – About our client:
Our client is seeking a proactive and detail-oriented Customer Service Executive to manage customer accounts, ensure seamless order processing, and provide exceptional
client support
. This role is ideal for a highly organised individual with
strong communication skills
and a passion for delivering excellent service.
Customer Service Executive –
Benefits:
25 days holiday, plus bank holidays
Wellbeing services
Employer pension
Training & development
opportunities
Customer Service Executive – Responsibilities:
Process customer instructions accurately, ensuring timely despatch.
Communicate effectively with clients, suppliers, internal teams, and operations to maintain service standards.
Provide expert guidance on distribution processes.
Manage a shared inbox, prioritising and escalating emails as needed.
Handle administrative tasks, including charge notes, collections, and delivery issue resolution.
Use in-house systems for warehouse management, shipping, and workflow tracking.
Customer Service Executive –
Skills & Experience:
Strong
attention to detail
and organisational skills.
Excellent verbal and written
communication
.
Solid administrative and IT proficiency, including MS Office.
Ability to meet deadlines and manage workload effectively.
Customer service experience in a
fast-paced environment
.
Adaptable, proactive, and a strong team player.
GCSEs (or equivalent) in Maths and English (Grade C or above).
If you are interested in this role, please apply with your CV.
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Title: Customer Service Executive
Company: Osborne Appointments
Location: Hatfield, England, UK
Category: Customer Service/HelpDesk, Administrative/Clerical
