Overview
Customer Service Representative Jobs in Meridian, Idaho, USA at Plumbingsolutionsofidaho
Plumbing Solutions of IdahoinMeridian,is actively seeking afull-timeCustomer Service Rep (CSR)to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company thatvalues its employees?If so, please read on!
This dispatch position earns acompetitive wageof$17-$20 per hour. We provideexcellent benefits and perks, includinghealth insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, anemployee assistance program(EAP),paid time off(PTO), holidays, vacations, paid day off for your birthday.Our team regularly enjoyscompany-sponsored family-friendly events.
Additionally, we offer our CSRsbonus incentives. If you are ready to be a part of a winning team,apply today!
ABOUT PLUMBING SOLUTIONS OF IDAHO
Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients’ trust and deliver results that live up to our legacy of quality.
Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy afamily-oriented cultureand work together as a team.Ourcompany valuesour employees,and we like to show ourappreciationthroughperformance rewards.In addition toexcellent benefits and perks, we offer asupportivework environment! We want to welcome you to comejoin our team!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)
In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you!Your abilityto book service calls and fill the schedule is essential to the team’s success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency.
Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendlycommunication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With greatattention to detail, you keep records of customer interactions, process customer accounts, and file documents.
Your roleplays a pivotal part in helping our customers receive quick service. Our company could not function without you!You find great satisfaction in keeping us organized and efficient!
QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR)
High school diploma
Customer support experienceORexperience as a client service representative
Strong phone contact handling skills, including the ability to actively listen
Familiarity withcustomer relationshipmanagement (CRM) systems
Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position!
WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR)
This full-time position worksMonday – Friday, 8 AM – 5 PM.
ARE YOU READY TOJOIN OUR TEAM?
If…
Title: Customer Service Representative
Company: Plumbingsolutionsofidaho
Location: Meridian, Idaho, USA
Category: Customer Service/HelpDesk, Administrative/Clerical
