Overview
Customer Service Specialist – German Speaking Jobs in Milton Keynes, England, UK at Alchemy Global Talent Solutions
We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider.
Responsibilities:
Maintain high customer services levels in line with company KPIs
Build effective relationships with clients and assist the team in service delivery
Preparation of documentation for assignees
Responsible for data integrity for assignee records
Filing and uploading relevant assignment documentation to the system
Assist with regular and miscellaneous reporting
Serve as the coordinator and owner of the relocation process for assignees
Administration of mobility policy & logistical support
Provide support to the team in ad-hoc duties
Training and support will be provided
Key requirements:
2+ years’ experience in a customer service / coordination position
Excellent customer service, organisation and multi-tasking skills
Experience in the Relocation, Global Mobility or related industry is preferred but is not essential
Experience travelling and living abroad preferred
Ability to work with own initiative as well as part of a team
Excellent analytical skills and attention to detail and thrives in a fast-paced working environment
Strong organisational skills, proactive approach
Ability to prioritise workload and meet deadlines
Enthusiastic, keen to learn and adaptable to new administrative processes
Competent IT user of Microsoft Office, particularly Excel and Word
Fluent English & German required
Title: Customer Service Specialist – German Speaking
Company: Alchemy Global Talent Solutions
Location: Milton Keynes, England, UK
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual, Office Administrator/ Coordinator, Admin Assistant), Administrative/Clerical (Office Administrator/ Coordinator, Admin Assistant)
