Overview
Customer Support Advisor Jobs in Crawley, England, UK at Clearwater People Solutions
Looking for a new role? We are supporting a utilities company to recruit for a Customer Support Advisor. The company is going through a huge growth period so now is an
exciting
time to join!
Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Job Title:
Customer Support Advisor
Salary: £24,000
Hours:
9-5pm Hybrid after training
Responsibilities:
– Supporting on all incoming customer queries via phone and email
– Managing the group inbox ensuring all correspondence are responded to within set SLA
– Administration on the CRM
– Adding new customers, updating existing customer details such as address, contact detail etc
– Ensuring all communications are logged
– Support with setting up users on the portal for access to online data
– Organising training sessions for new users
Skills:
– Ability to adapt easily, each customer will have different queries
– Professional, personable and approachable mannerism
– Highly organised, this is a busy fact paced environment
–
Experience with
in a corporate administration setting
Please apply as directed
Title: Customer Support Advisor
Company: Clearwater People Solutions
Location: Crawley, England, UK
Category: Customer Service/HelpDesk, Administrative/Clerical
