Overview
Customer Support/Data Entry Jobs in Las Vegas, NV at Speed Industry, Inc
Job Summary
We are seeking a dedicated and detail-oriented Customer Service/Data Entry professional to join our team. This role is essential in providing exceptional customer support while efficiently managing data entry tasks. The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to handle various administrative responsibilities.
Duties
Provide outstanding customer service by addressing inquiries and resolving issues via phone and email.
Accurately enter and update customer information in our database.
Maintain a high level of phone etiquette while interacting with customers.
Collaborate with team members to improve service delivery and enhance customer satisfaction.
Assist with order flow by tracking shipments and communicating progress to customer
Ensure all data entry tasks are completed in a timely manner while maintaining accuracy.
Collect and transfer data to and from various platforms accordingly
Ensure accuracy of products on the website, and report any site issues.
Experience
Previous experience in customer service or customer support roles is preferred.
Proficiency in data entry with strong typing skills is essential.
Strong communication skills, both verbal and written, with the ability to effectively engage with customers.
A positive attitude and willingness to learn new systems and processes.
High School or Equivalent Diploma
Proficient with Microsoft Office and/or Google Suite
Use of Freshdesk or ZenDesk and OrderTime or NumberCruncher is a plus
If you are a motivated individual with exceptional organizational skills and a passion for providing administrative and customer support, we encourage you to apply for this position. We have a terrific team already and are looking for someone who is an excellent fit. This individual must have the work ethic to help grow the business, as well as themselves, since there is plenty of room for growth for the correct person.
Note: This job description is intended to provide an overview of the responsibilities of the Customer Support/Data Entry position. It is not all-inclusive and additional duties may be assigned.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Day shift
No nights
Experience:
Customer support: 3 years (Required)
Data entry: 2 years (Required)
Ability to Commute:
Las Vegas, NV 89118 (Required)
Ability to Relocate:
Las Vegas, NV 89118: Relocate before starting work (Preferred)
Work Location: In person
Title: Customer Support/Data Entry
Company: Speed Industry, Inc
Location: Las Vegas, NV
Category:
