Overview
Customer Support Specialist Jobs in Misawa, Aomori, Japan at CPA-DMV
Title: Customer Support Specialist
Company: CPA-DMV
Location: Misawa, Aomori, Japan
Title: Database Administrator / IT Customer Support Specialist
Years of Exp.: 3-5 years exp.
Skills: NexGenIT/IBM Tririga, Builder, Paver databases, sharepoint, asset management, cybersecurity, adpe, fsa/csa, DoD cybersecurity, sharepoint
Work Location: Misawa Air Base, Japan (Onsite Role)-Candidates must be local to Misawa Air Base, Japan.
VISA: US Citizen
Certification: Security+ CE
Clearance: Public Trust Clearance or Higher is Preferred
Location: Misawa Air Base, Japan (Onsite Role)
Key Responsibilities:
- Support Air Force systems including NexGenIT/IBM TRIRIGA, BUILDER, PAVER, and related databases.
- Perform database administration, data validation, reporting, and data-quality management.
- Provide user account administration, troubleshooting, and application support.
- Administer Microsoft SharePoint sites, permissions, and content.
- Support IT asset management, software licensing, and cybersecurity compliance activities.
Required Qualifications:
- U.S. Citizenship required.
- Active DoD IAT Level II certification (Security+ CE or equivalent).
- Ability to obtain Tier 1 background investigation and CAC.
- 3–5 years of experience supporting IT systems, database administration, ADPE, FSA/CSA, and DoD cybersecurity requirements.
- Experience with SharePoint administration and enterprise IT support.
Preferred Experience:
- U.S. Air Force or DoD environment experience.
- NexGenIT/IBM TRIRIGA, BUILDER, PAVER, or similar asset-management systems.
- Previous OCONUS/military installation support experience.
