Overview
Customers Affairs Officer – Reception and Communication/Temporary Jobs in Dubai, UAE/Dubai at Dubai Careers – A Smart Dubai Initiative
Position: Customers Affairs Officer – Reception and Communication (Temporary)
Customers Affairs Officer – Reception and
Communication
(Temporary)
Join to apply for the Customers Affairs Officer – Reception and
Communication
(Temporary) role at Dubai Careers – A Smart Dubai Initiative.
Job Description
The Government of Dubai Legal Affairs Department is recruiting ambitious administrative staff for the
Communication
and Documentation Section of the Government Support and Legal Services Directorate. The goal is to manage reception and
communication
services that provide distinguished customer service, sustainably enhancing
customer satisfaction
.
Key
Duties
and Responsibilities
Handle procedures related to reception and coordination, including daily work organization.
Answer and transfer incoming phone calls.
Receive, document, and follow up on correspondence received at the reception.
Receive and resolve complaints and comments within their jurisdiction or coordinate with relevant staff.
Support administrative tasks as instructed by the Line Manager.
Perform any other duties assigned by the Line Manager or Director of the Directorate.
Qualifications
High School diploma or Diploma in Management.
1-2 years of experience in customer service.
Ability to work collaboratively and handle workload effectively.
Computer literacy.
Fluency in Arabic and English (reading, writing, speaking).
Additional Details
Job Category:
Administration
Employer:
The Government of Dubai Legal Affairs Department
Educational Level: Diploma
Nationality:
All, with priority for UAE Nationals
Salary:
Unspecified
Schedule:
Full-time
Posting Date: 12/05/2025
Unposting Date: 31/07/2025
Seniority Level: Entry level
Employment Type:
Full-time
Job Function:
Marketing, Public Relations, Writing/Editing
Industry: Government Administration
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Title: Customers Affairs Officer – Reception and Communication/Temporary
Company: Dubai Careers – A Smart Dubai Initiative
Location: Dubai, UAE/Dubai
Category: Administrative/Clerical (Clerical, Office Administrator/ Coordinator, Admin Assistant, Government Administration)
