Overview
Data Entry Specialist Jobs in Milwaukee, WI at Aspesouth
Full Job Description
$27 per hour
Full time (Work from home)
As a Data Entry Specialist, you will significantly impact our overall customer experience and satisfaction levels for day-to-day payment processing service delivery. You will utilize strong data entry and attention to detail skills to process payment requests for the products they support. In doing so, you will be required to achieve several key performance indicators in adherence to the production payment processing operations such as service levels, manual data entry quality error rate, productivity, quality, and response/resolution time. You will be required to foster strong relationships with both customers and internal teams alike to facilitate solutions or meet urgent customer timelines.
Responsibilities
Enters customer payment level data from e-mailed forms.
Enters data by data entry timelines. Adheres to data entry productivity standards.
Ensures that all required payment information, to be data entered in internal data systems, is complete. Updates existing data as required.
Suggest methods to improve process flow, efficiency, and service experience to both internal stakeholders and external customers
Adheres to standard operating procedures and onboarding documentation is adhered to and updated as needed
Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output
Comply with data integrity and security policies
Manages to productivity metrics and goals
Actively contributes to knowledge management.
Strong ability to communicate with team and management both written and verbally.
Other duties as assigned
Requirements
2+ years of recent data entry experience
Excellent word processing/data entry accuracy with a solid understanding of Microsoft Office
Demonstrate computer skills including word processing, spreadsheets, and database systems.
Demonstrates ability to manage data confidentiality and follow security practices
Proven ability to build strong customer relationships and navigate difficult interactions/escalations
Ability to independently deal with high-volume workload; neatness and accuracy of work; flexibility and professional attitude in performing a variety of duties with shifting demands and priorities; excellent organizational skills.
Strong work ethic with a positive, team player mentality
Excellent knowledge of correct spelling, grammar, and punctuation
Remarkable interpersonal, verbal, and written communication skills
Compensation:
Full-Time position
Paid vacation and holidays (including employee’s birthday)
Profit sharing program
Opportunities for professional growth and development
Be part of a supportive, close-knit team dedicated to excellence.
Title: Data Entry Specialist
Company: Aspesouth
Location: Milwaukee, WI
Category:
