Overview
Dealer Support Admin Rep I/Temporary Jobs in Buena Park, California, USA at Yamaha
Position: Dealer Support Admin Rep I (Temporary)
Purpose of Role
A DSS Administrator is responsible for the support of Channel partner customers and programs. Effectively resolving opportunities while nurturing relationships and protecting brand credibility.
Key Accountabilities Include
Contribute to customer satisfaction and Yamaha’s brand strength
Support achievement of monthly sales budget, resulting in a positive influence on the corporate bottom line
Contribute to Channel Partner retention to maintain customer satisfaction and brand loyalty
Support the value of loan procedures and auditing processes with focus on Department Metrics/Compliance
Support the reduction of organizational risk by supporting dealer set up and contracts protocol
Ensure resolution of requests
Primary Responsibilities Include
Process request for adjustment and reporting for administrative programs
Process Administrative Order Type transactions
Process dealer set up and maintenance requests while working with internal and external stakeholders
Process loan management transactions
Support internal and external stakeholders’ inbound calls
Core Functional Competencies
Brand Ambassador – Non marketing:
Serve as a representative of the Yamaha brand
Customer/Dealer Problem Resolution:
Gather information towards appropriate solutions
Data Management, Analytics, and Reporting:
Use tools to prepare accurate data and generate reports that meet information needs and enable decision making
Department Technology and Systems:
Understand and can effectively use department technology and systems to perform work
Product Knowledge – Operations:
Possess detailed knowledge of Yamaha’s products and services
Qualifications
Ideal
Experience with order processing/data entry
Experience in Microsoft Office suite
Preferred
Administrative procedure experience
Docu Sign experience
Salesforce experience
Experience working within a cross-functional, matrixed environment
ERP system experience
Here’s What Our Partner (Target
CW Temp Agency) offers for long-term temporary full-time status:
Comprehensive benefits package including Medical, Vision, and Dental
Fitness Center reimbursement program
401K and 529 college savings
Compensation
The hourly pay range for this role is $. Final offers within the posted compensation range are based on qualifications, skills and experience required for the role.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Title: Dealer Support Admin Rep I/Temporary
Company: Yamaha
Location: Buena Park, California, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator), Business (Office Administrator/ Coordinator)
