Overview

Development Operations Assistant Jobs in Worcester, MA at Worcester Art Museum

Title: Development Operations Assistant

Company: Worcester Art Museum

Location: Worcester, MA

The Worcester Art Museum is seeking a dependable and detail-oriented

Development Operations Assistant to support the behind-the-scenes work

that sustains our fundraising and membership efforts. This role is well

suited to someone who enjoys administrative work, takes pride in

accuracy, and feels comfortable managing multiple requests in a

collaborative, fast-paced environment. Reporting to the Database and

Development Operations Manager, the Development Operations Assistant

supports the daily operations of the Development team by processing

gifts and memberships, preparing acknowledgment letters, maintaining

donor and member records, and assisting with reporting and data upkeep.

The work is highly detail-driven and process-oriented, but priorities

can shift quickly, making strong organization and sound judgment

essential. This position requires comfort with technology and a solid

working knowledge of Excel, along with the ability to learn new systems

and understand how data flows between teams. While experience with donor

databases or nonprofit fundraising systems is helpful, it is not

required. The Museum is eager to train someone who brings strong

administrative skills, curiosity, and the ability to pick up new tools

and processes with confidence. The ideal candidate is approachable,

organized, and steady under pressure, with a natural ability to keep

track of details while responding thoughtfully to requests from

colleagues. They value clear communication, discretion, and consistency,

especially when handling donor and member information. This is a

full-time, on-site position based at the Worcester Art Museum and offers

an opportunity to build specialized skills in nonprofit development

operations while contributing to an institution dedicated to connecting

people, cultures, and communities through the experience of art. Key

Requirements: ~ Strong administrative and organizational skills, with

the ability to manage multiple priorities, track details, and meet

deadlines in a fast-paced environment ~ Solid working knowledge of

Microsoft Excel, including comfort with formulas and working with data

(advanced features such as pivot tables are a plus but not required) ~

Confidence using technology and learning new systems, with the ability

to understand how information flows across tools and processes ~ Clear,

professional communication skills and a collaborative approach when

working with colleagues across teams ~ A high level of accuracy,

discretion, and care when handling confidential donor and member

information [Click Here to

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