Overview

Director of Administration Jobs in North Olmsted, OH at Laketec Communications

Job Title: Director of Administration
Location: North Olmsted, OH (On-site)
Job Type: Full-Time

Ready to be the backbone of a company that actually walks the talk on culture?
At Laketec, we believe people come first — not just in our values, but in how we actually run the business. We’re an established, growing IT services company based in Northeast Ohio, and we’re looking for a Director of Administration who’s part strategist, part people-champion, and part air traffic controller (the kind that keeps everything running smoothly.

This is a leadership team position — not just a “paper pusher” or policy enforcer. You’ll shape the way our people experience Laketec, and manage key HR and administrative functions. If you love a mix of structure, strategy, and heart, read on.

About Us
Laketec is a people-first IT services company with a strong focus on culture, teamwork, and continuous improvement. We take pride in building a workplace where people genuinely enjoy working together, and we’re looking for a Director of Administration who will help us protect and grow that culture while managing key HR and administrative functions.

Position Summary
The Director of Administration will lead our human resources and administrative operations, with a strong focus on employee experience, policy development, benefits, and supporting financial processes. This position is part of our leadership team and plays a vital role in shaping internal operations and sustaining our values-driven culture.

Key Responsibilities

Human Resources (Primary Focus):

Lead HR strategy in support of a growing, multi-state organization

Maintain and update employee handbooks and HR policies

Oversee employee benefits administration and vendor coordination

Support recruiting, onboarding, and employee development

Promote and maintain a strong, healthy workplace culture

Administrative & Financial Support:

Collaborate with the leadership team to support financial operations

Utilize QuickBooks, Microsoft Dynamics, or similar tools for administrative tasks

Oversee payroll coordination, vendor management, and expense tracking

Ensure compliance with insurance, licensing, and regulatory requirements

Team Leadership:

Manage and mentor a small internal team, including administrative and warehouse support staff

Foster communication, alignment, and trust within and across departments

Qualifications

Bachelor’s degree in Business Administration, Human Resources, or a related field

SHRM-CP or similar certification is a plus

Experience in Administrative experience leadership roles

Strong familiarity with HR compliance, benefits, and multi-state employment practices

Experience with financial tools such as QuickBooks or Microsoft Dynamics

Proven ability to manage people, processes, and priorities effectively

A team-first mindset and a genuine interest in contributing to company culture

Why Join Laketec?

Be part of a trusted leadership team

Work in a company where culture and values are not just buzzwords

Opportunity to influence systems and structures as we grow

Supportive, tight-knit environment with a long-term outlook

Required:

Please take 5 minutes to fill out this Culture Index Link. It is a requirement for consideration for the role. https://go.cultureindex.com/p/VRavJJtW7cC

Job Type: Full-time

Pay: $85,000.00 – $95,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Professional development assistance

Referral program

Retirement plan

Vision insurance

Schedule:

Monday to Friday

Ability to Commute:

North Olmsted, OH 44070 (Required)

Ability to Relocate:

North Olmsted, OH 44070: Relocate before starting work (Required)

Work Location: In person

Title: Director of Administration

Company: Laketec Communications

Location: North Olmsted, OH

Category:

 

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