Overview
Director of Human Resources – Lifestyle Luxury Hotel Jobs in United States at Rebel Hotel Company
Job Title: Director of Human Resources – Lifestyle Luxury Hotel
Location: New York, NY – On-Site, In Person Position
Department: Human Resources
FLSA Status: Exempt
Reports To: General Manager with a dotted line to the Head of Human Resources and Labor Relations
Job Summary: This role is with a well-regarded hotel in New York, NY. While we can’t share the hotel’s name upfront to maintain confidentiality, we’re excited to tell you more as we move forward in the process. Thank you for your understanding!
The Director of Human Resources is responsible for staffing qualified personnel; ensuring employment statute compliance; overseeing all aspects of wage, benefit, worker’s compensation unemployment; training program direction, implementation and administration; and Associate relations coaching, counseling and discipline. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Key Responsibilities:
Approach all encounters with Guests and Associates in an attentive, friendly, courteous and service oriented manner.
Maintain regular attendance in compliance with Company standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include compliance with Company dress code and wearing a name tag when working (per brand standards)
Comply with and ensure adherence to Company standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol awareness, CPR and First Aid.
Maintain a warm and friendly demeanor at all times.
Associates must, at all times, be attentive, friendly, helpful, and courteous to all Guests, managers, and fellow Associates.
Direct and supervise Human Resources staff.
Prepare and maintain Human Resources budget.
Maintain thorough and current knowledge of all Human Resources/Associate regulations and laws, and ensure that the property is in compliance.
Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, Immigration and Naturalization Service hearings. Implement policies and programs to guarantee compliance.
Communicate new policies, information, and directives to all Associates.
Instruct staff in interpretation of HR policies and procedures.
Ensure staffs compliance with HR policies and procedures.
Coordinate and monitor recruitment, screening and reference checking of all non-exempt personnel.
Recruit, interview and recommend all exempt personnel
Maintain Associate benefits programs union relations, dues and welfare pension funds.
Set up, approve, and maintain all wage and salary programs, including performance evaluations.
Recommend and/or approve all Associate transitions, i.e. new hire, transfer, promotion, etc. Assist in creating a positive team-oriented environment which focuses on the Guest, through Associate development and motivation.
Maintain open door policy.
Monitor and analyze turnover statistics
Conduct training classes.
Update and submit required reports in a timely manner.
Participate in and monitor safety committee in compliance with Loss Prevention SOPs.
Ensure compliance with all HR related Loss Prevention SOPs.
Establish and maintain safety incentive program.
Become a certified trainer in all current HR training modules.
Participate in and monitor effectiveness of committees.
Practice positive Associate relations, including coaching, counseling & discipline.
Develop and maintain an Associate benefit programs.
Monitor training program.
Participate in and monitor orientation programs.
Develop managers for future advancement.
Ensure managers are using coaching, counseling and discipline to address issues/concerns.
Ensure Associate Opinion Survey is completed by all Associates.
Condense and expedite paperwork, develop internal communications, improve record keeping.
Develop and maintain suggestion box program.
Plan and edit Associate newsletter.
Manage all personnel files.
Manage resume and application files
Develop and monitor recruitment resources.
Attend meetings/training as required by management.
Perform other duties as requested by management.
Required Skills, Experience and Knowledge:
At least 5 years of progressive Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
Previous supervisory responsibility required.
College course work in related field helpful
Familiarity with and knowledge of employment laws are helpful.
Must be proficient in Windows Operating Systems
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must routinely meet deadlines.
Must be able to multitask.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and Guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Working Conditions / Environment: The following outlines the work environment Associates will encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Job Type: Full-Time
Work Location: On-Site, In-Person Position
Background Check Required: Yes
Salary Range: $77,000 – $87,000 annually
Benefits:
401(k)
401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
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Title: Director of Human Resources – Lifestyle Luxury Hotel
Company: Rebel Hotel Company
Location: United States
