Overview
Dispatcher, Customer Service/HelpDesk Jobs in Carmichaels, Pennsylvania, USA at Albatrossventures
Location: Carmichaels
Applicants should have at least 1 year of dispatching experience. Familiarity with Oil & Gas operations and/or trucking industry is preferred. They should be accustomed to working in a fast-paced environment with others while multitasking several schedules and priorities  successful candidate should have experience working with people under stressful conditions.
Job Duties and Responsibilities:
Be the face of our company by respectfully communicating with customers and our field employees.
Schedule and dispatch drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.
Relay information such as work orders or other messages to and from work crews, field supervisors, or office personnel.
Use telephones, messaging apps, or text messages to contact employees.
Speak with supervisors or customers to resolve problems, requests for services, or equipment.
Prepare daily work such as schedules or rosters.
Prepare work orders for drivers to complete, entering and reconciling tickets in company and customer systems.
Keep and organize work requests, customer requests, completed job tickets, and company records.
Other duties as assigned.
Experience Requirements:
Microsoft Office Suite:
Proficiency in Word, Excel, PowerPoint, and Outlook.
Experience in data entry, strong typing skills.
Proficient in English (oral and written).
Attention to detail and accuracy, self-motivated.
Outstanding organizational and multitasking abilities.
Active listener with excellent communication skills.
Sound judgment and critical thinking.
Willingness to work night shift and/or able to rotate between days and nights.
Education Requirements:
High school diploma or GED.
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Title: Dispatcher, Customer Service/HelpDesk
Company: Albatrossventures
Location: Carmichaels, Pennsylvania, USA
Category: Customer Service/HelpDesk, Administrative/Clerical
