Overview
Dispatching Office Assistant Jobs in Fitchburg, MA at Kabs4Kids
Full Job Description
Job Overview
Kabs4kids INC is seeking a highly organized and experienced Dispatcher to join our school bus transportation team. The ideal candidate will be responsible for coordinating daily transportation operations including routing, scheduling, driver communication, and data entry. This individual plays a critical role in ensuring the safe, timely, and efficient transport of students. This position requires strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
Develop, maintain, and optimize school bus routes and schedules in compliance with safety regulations and district guidelines.
Dispatch drivers and communicate daily assignments, changes, and instructions clearly and efficiently.
Serve as the primary contact for drivers, parents, school officials, and internal staff regarding routing and service issues.
Monitor bus locations and schedules using GPS and routing software.
Handle last-minute changes such as driver absences, breakdowns, or weather disruptions with quick and effective solutions.
Maintain accurate and up-to-date data entry in spreadsheets, and internal systems.
Track and report key metrics such as on-time performance, student counts, and route efficiency.
Assist with training new drivers on routes and communication protocols.
Ensure compliance with all federal, state, and local transportation regulations.
Requirements
3+ years of experience as a dispatcher, preferably in school or commercial transportation.
Strong knowledge of routing.
Excellent organizational and problem-solving skills, with the ability to work under pressure.
Proficient in data entry, spreadsheets, and database management.
Strong communication and interpersonal skills.
Ability to multi-task and prioritize in a dynamic work environment.
High school diploma or equivalent required; additional coursework in logistics or transportation management a plus.
Preferred Skills
Familiarity with local geography and school district boundaries.
Experience with GPS tracking systems and mobile communication devices.
Bilingual (English/Spanish and or Haitian Creole) is a plus.
Join our team as a Dispatcher, where your skills will contribute significantly to our operational success!
Job Type: Full-time
Pay: $20.00 – $25.00 per hour
Expected hours: 40 per week
Title: Dispatching Office Assistant
Company: Kabs4Kids
Location: Fitchburg, MA
Category:
