Overview
Documentation Officer Jobs in Phnom Penh, Cambodia at Ocean Network Express
Title: Documentation Officer
Company: Ocean Network Express
Location: Phnom Penh, Cambodia
Job Responsibilities:
- Pre-check shipping system for upcoming shipments and coordinate with Feeder/Barge operators.
- Download and organize BLs from system, create shared and individual customer folders.
- Prepare Arrival Notices, Cargo Release Instructions, and Front Page Summaries for BLs.
- Prepare Custom Excel Files for ASYHUB and Feeder systems, upload into Cambodia Custom Web System.
- Secure Feeder BLs and reconcile container lists with discharge lists.
- Resolve discrepancies with Terminal/Stevedore Ports and manage MT Storing Orders.
- Coordinate invoice issuance with Accounts and ensure compliance with Billing Data Record (BDR) requirements.
- Distribute Arrival Notices, BL copies, and invoices to consignees and forwarders.
- Manage OBL surrender and update documentation in system.
- Conduct secondary checks on OPUS BLs, handle DG notifications, and manage DET/DEM clauses.
- Coordinate trucking arrangements and liaise with origin offices on logistics.
- Update Cargo Release Instructions in Port Web Systems
- Resolve pending shipment issues, coordinate with consignees, and manage container damage claims.
- Handle OOG cargo issues and manage import container movements.
- Provide customer support for Cargo Release status inquiries and prepare monthly import lists.
- Attend to customers making payment and collecting Cargo release instruction.
- Attend to all CCA Matters
- Other ad-hoc duties as assigned from time to time by the Company.
