Overview
E-Commerce Executive Jobs in Petaling Jaya, Selangor, Malaysia at Jie Business – OPPO Authorized Exclusive Distributor Malaysia
Title: E-Commerce Executive
Company: Jie Business – OPPO Authorized Exclusive Distributor Malaysia
Location: Petaling Jaya, Selangor, Malaysia
Job Summary:
Accountable for one of the E-commerce platforms by managing day-to-day operations, optimizing product listings, and elevating customer experiences to drive sales maximization, operational efficiency, and contribute to our overall business growth.
Job Descriptions:
- Oversee daily operations of the E-commerce platform to ensure functionality, user experience, and overall performance.
- Manage product listings and implement merchandising strategies to highlight featured products, promotions, and new product launching
- Conduct regular analysis (e.g., competitor, sales performance etc.) to identify market trends, pricing strategies, and improvement opportunities.
- Develop, execute, and assess promotional campaigns to maximize sales and enhance conversion rates and traffic.
- Monitor and manage inventory levels to ensure stock replenishment and timely order fulfilment.
- Foster and maintain relationships with platform partners to ensure collaborative success.
- Work closely with Customer Service team to respond promptly on customer inquiries, reviews, and feedback.
- Collaborate with cross-functional teams to ensure a seamless operation, including marketing, warehouse, and customer service etc.
Job Requirements:
- At least Diploma/bachelor’s degree in digital marketing, E-commerce, or equivalent.
- At least 2-3 years of working experience in e-commerce field, preferably familiar with TikTok Shop operation.
- Required language: English and Mandarin
- Strong analytical skills and ability to stay updated on market trends and changes in the e-commerce environment
- Team player and able to work independently with minimum supervision
- Ability to adapt in fast pace environment