Overview
E-commerce Executive Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Fashdex Sdn Bhd
Title: E-commerce Executive
Company: Fashdex Sdn Bhd
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
JULY FASHION is a dynamic and fast-growing fashion brand committed to delivering exceptional style and seamless shopping experiences to our customers. As we continue to scale our digital footprint, we are seeking a data-driven, strategic, and highly organized E-commerce Executive to drive growth, optimize store performance, and maximize channel profitability.
As the E-commerce Executive, you will own campaign planning, execution, and daily operations for the July Fashion e-store and key marketplace channels. You will act as the central orchestrator—managing campaign calendars, aligning cross-platform execution, and coordinating with platform partners, internal teams to ensure all initiatives are executed on time, on brief, and aligned with our revenue targets.
Key Responsibilities
1. E-Store Operations
- Manage daily operations across July Fashion marketplace (e-store & TikTok Shop).
- Upload, update, and optimise product listings, including product titles, descriptions, images, pricing, variants, and size availability.
- Ensure all product information is accurate, complete, and aligned with brand standards.
- Monitor product visibility, listing ranking, stock availability, and marketplace store presentation.
- Monitor competitors and optimize the digital customer experience.
2. Campaign & Marketing Coordination
- Plan and execute the monthly promo campaign in line the sales target
- Coordinate with the marketing team on campaign assets (banners, copy) and launch timelines.
- Coordinate campaign mechanics, pricing, vouchers, bundle deals, flash deals, free shipping, and promotional banners.
- Track campaign performance and recommend improvements to boost sales conversion.
3. Logistics & Customer Service
- Monitor order fulfillment timelines to meet platform and brand SLAs.
- Coordinate with internal teams and courier partners to resolve shipping delays.
- Manage customer inquiries, service recovery, and the returns/refunds process.
4. Reporting & Analysis
- Track and report key performance metrics (Sales, Traffic, Conversion Rate).
- Deliver regular visibility reports and growth roadmaps to HOD
Requirements
- Education & Experience: Minimum Diploma in Business or related field; at least 2 years of experience in Malaysian e-commerce operations.
- Technical Skills: Strong Microsoft Excel skills and basic knowledge of Google Analytics.
- Languages: Fluent in English; proficiency in Mandarin/Cantonese.
- ·Attributes: Detail-oriented, proactive, well-organized
Working location : Bangsar, Kuala Lumpur
Ready to shape the future of fashion e-commerce with us? Apply today and join the energetic team at JULY FASHION!
