Overview
Ecommerce Specialist Jobs in Bandung, West Java, Indonesia at PT Tetra Oetama Putra
Title: Ecommerce Specialist
Company: PT Tetra Oetama Putra
Location: Bandung, West Java, Indonesia
Role Description
The Ecommerce Specialist role at PT Tetra Oetama Putra is a full-time, on-site position based in Bandung. This role is responsible for managing and optimizing online sales channels, including product listings, pricing, promotions, and inventory coordination. The Ecommerce Specialist monitors website performance and marketplace dashboards, analyzes sales data, and implements strategies to increase traffic, conversion, and customer retention. Day-to-day tasks include handling customer inquiries related to online orders, coordinating with internal teams for order fulfillment, and ensuring accurate, up-to-date product information. The role also involves preparing regular performance reports, supporting digital campaigns, and identifying opportunities to improve the overall online shopping experience.
Qualifications
- Candidates should possess strong analytical skills to interpret data, track KPIs, and support data-driven decision-making.
- Candidates should possess solid customer service abilities to handle inquiries, resolve issues, and maintain a positive buyer experience.
- Candidates should possess effective communication skills to collaborate with internal teams and interact clearly with customers and partners.
- Candidates should possess practical knowledge of e-commerce platforms and operations, including product listing, order processing, and marketplace management.
- Candidates should possess sales-focused skills to support revenue growth, upselling, cross-selling, and promotion execution.
- Relevant experience in ecommerce, retail, or digital business is preferred, along with familiarity with basic digital marketing concepts.
- A diploma or degree in Business, Marketing, Communications, or a related field is beneficial; equivalent experience will also be considered.
- Ability to work on-site in Bandung, manage multiple tasks, and use common office and ecommerce tools (e.g., spreadsheets, CMS, marketplace dashboards).
