Emirati – Customer Service Executive Female

Overview

Emirati – Customer Service Executive Female Jobs in Sharjah, UAE/Dubai at Brainstorm Vc

Welcomes visitors by greeting them, in person or on the telephone/email; answering or referring to inquiries. Responsibilities:  Directs visitors by maintaining a thorough knowledge of the mall services, amenities/facilities, store locations, and promotional activities. Maintains a safe and clean reception area by complying with procedures, rules, and regulations. Answers the phone in a timely manner and directs calls to the correct extension numbers.

Is fully aware of the mall’s Emergency Organization and Response Procedures and maintains a clear understanding of Customer service roles and areas of responsibilities. Actively promotes promotional activities to all customers – in person and on the PA system if required. Conducts all services and administrative functions of the Customer Service desk and tenant in-mall advertising (monitoring of late opening shops).

Handles and resolves customer complaints and issues and directs unresolved/written complaints to the Property Manager. Keeps records of wheelchair logs and ensures that they are returned.  #J-18808-Ljbffr

Title: Emirati – Customer Service Executive Female

Company: Brainstorm Vc

Location: Sharjah, UAE/Dubai

Category: Customer Service/HelpDesk, Administrative/Clerical