Overview
English Customer Service Jobs in Yogyakarta, Indonesia at Concentrix
Title: English Customer Service
Company: Concentrix
Location: Yogyakarta, Indonesia
Elevate Your Career in the Travel Industry! ✈️🌍
Are you an exceptional English communicator with a passion for hospitality? We are looking for talented individuals to join our Online Travel Agent team in Yogyakarta! If you are ready for a rewarding role with rotational shifts, we encourage you to apply and join our dynamic team!
Role Overview:
- Provide live chat and call support to international customers.
- Resolve customer issues and deliver exceptional solutions for a seamless travel experience.
- Maintain high levels of customer satisfaction and service quality.
What You Need:
- Educational background: Minimum Diploma/Bachelor’s Degree.
- Proficiency in English (minimum B1/B2 level), both written and spoken.
- Fresh graduates are welcome to apply, prior experience in E-commerce BPO is a huge plus.
- Strong problem-solving skills and the ability to multitask.
- Keen attention to detail and accuracy.
- Comfortable with a rotational 24/7 shift schedule
- Availability to work 5 days per week.
- Willing to work in shifts (including weekends/public holidays).
- Based in or willing to relocate to Yogyakarta.
Why You’ll Love Working with Us:
- Join a rapidly growing global leader in online travel.
- Engage with international customers and diverse travel experiences.
- Enjoy a competitive salary and a comprehensive benefits package.
- Experience a dynamic, supportive, and multicultural work environment in Jakarta.
- Access opportunities for career growth and professional development.
Apply today to become part of our vibrant team!
