Overview
ERP Support Consultant Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Awantec
Title: ERP Support Consultant
Company: Awantec
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company Description Awantec is a technology-focused organization dedicated to staying at the forefront of innovation and digital transformation. The company actively explores emerging trends and developments to deliver effective, future-ready solutions for its clients. With a strong track record of success, Awantec has built deep expertise in addressing complex business challenges across industries. The organization positions itself as a trusted partner, helping clients achieve strategic goals and drive sustainable business growth. Awantec values collaboration, continuous learning, and practical problem-solving in a dynamic technology environment.
Role Description The ERP Support Consultant is a full-time, on-site role based in WP. Kuala Lumpur. This position is responsible for providing day-to-day support for ERP systems, including troubleshooting issues, resolving user queries, and ensuring system stability. The consultant will collaborate with business stakeholders to understand workflows, optimize business processes, and map requirements to ERP functionalities. The role includes assisting with ERP implementations, configuration, testing, and post-implementation support, as well as preparing documentation and user guides. The ERP Support Consultant will also coordinate with technical teams, monitor system performance, and contribute to continuous improvement initiatives aligned with business and finance needs.
Qualifications
- Strong understanding of Business Process and Business Process mapping, with the ability to translate operational needs into ERP solutions.
- Excellent Analytical Skills for diagnosing system issues, interpreting data, and proposing practical improvements.
- Hands-on experience with ERP Implementations, including configuration, testing, deployment, and user training.
- Solid knowledge of Enterprise Resource Planning (ERP) concepts and modules, particularly in finance-related workflows.
- Familiarity with Finance processes such as budgeting, invoicing, and reporting, and how they integrate with ERP systems.
- Relevant academic background in Information Technology, Business, Accounting, or a related discipline.
- Ability to communicate clearly with both technical and non-technical stakeholders and to document processes and solutions effectively.
- Strong problem-solving mindset, attention to detail, and willingness to learn new ERP platforms and tools.
- Experience in client-facing or internal support roles and comfort working in a fast-paced, collaborative environment.
