Overview
Executive Assistant (Australian Client/Day Shift) Jobs in Angeles, Central Luzon, Philippines at Brainbox
Title: Executive Assistant (Australian Client/Day Shift)
Company: Brainbox
Location: Angeles, Central Luzon, Philippines
About Brainbox
Brainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff – it is deeper than that. The Brainbox core value of ‘Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.
The Executive Assistant will be a hybrid role, combining marketing execution, light sales/ERP support, and executive assistance. This role is designed to free up the Digital Marketing focal and the client's executive by handling day-to-day tasks while also supporting client engagement.
Key Duties
- Create and schedule social media posts using provided photos and product descriptions
- Support the execution of the marketing plan under the direction of the digital marketing focal
- Communicate with clients via phone and email to assist with enquiries and sales processes
- Update and refresh quotes in the ERP system (basic data entry and accuracy checks)
- Provide support to the executive (calendar management, follow-ups, and admin tasks)
- Track actions and proactively follow up with the team to ensure completion
Must Have Attributes
- Proactive and anticipates team needs without waiting to be told
- Attention to detail in data entry and client communications
- Strong phone manner and ability to speak confidently with Australian clients
- Organised, disciplined, and comfortable following up tasks
- Curious and willing to ask clarifying questions to get things right
Systems & Tools Expected
- Social media platforms (Facebook, Instagram, LinkedIn, TikTok)
- Scheduling tools (e.g. Buffer, Hootsuite, or native platform schedulers)
- ERP system (client will provide training; focus on data entry and quote updates)
- Microsoft 365 (Outlook, Excel, Word, Teams)
Requirements
- Any relevant bachelor's degree
- At least 2 years of experience in executive assistance, administrative support, or office administration is highly preferred
- Flexible to do different tasks
- Excellent written and verbal English communication skills
- Self-driven and reliable, with initiative to proactively follow up on tasks and actions
- Familiarity with Australian business culture or experience working with AU clients is preferred
Benefits
Perks
- Attractive and competitive salary
- Tenure-based and Performance-based incentives
- Paid time off
- Day shift
- Unlimited cash incentives for hired referrals
- Engagement and Recognition programs
- HMO on day 1
- Work-life balance with a 37.5h week and free weekends
- International career growth and clients
- Opportunities to travel abroad
- Modern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants
- Fun and inclusive working environment and great working culture
- Dedicated local support with local Management, HR, onboarding, payroll, and ICT
- Access to unlimited training and micro-competencies to advance your skills
This role is subject to a number of skills and possible online practical tests.
This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.
Work Location: Sto. Domingo, Angeles City (across Sacred Heart Medical Hospital)
