Overview
Executive – Fresher/Operations Jobs in Mumbai, Maharashtra, India at TeamLease Edtech
Position: Executive – Fresher (Operations)
Role:
Executive – Operations
Location:
Mumbai, East Borivali
Job Responsibilities
Handling all correspondence with Internal and external stake holders.
Document Verification
Knowledge in Advance Excel- MIS Report (VLookup, Pivot Table, Formatting, Formulas, Report, etc)
Collate the data from respective stake holders and preparing report in MS Excel.
Familiar with CRM systems and practices.
Ensure adherence to SLAs for response and resolution times.
Monitor the implementation of continuous improvement initiatives.
Achieve and maintain an average response time for student queries
Monitor the number of issues escalated to higher levels.
Title: Executive – Fresher/Operations
Company: TeamLease Edtech
Location: Mumbai, Maharashtra, India
Category: Administrative/Clerical (Business Administration, Office Administrator/ Coordinator)
