Overview
Family Resource Center Administrative Assistant/Caseworker Assistant Jobs in Buffalo, New York, USA at The Salvation Army
Overview
Seeking Part Time Family Resource Center Administrative Assistants/Caseworker Assistants to join our Buffalo Area Services Team
Our Part Time opportunities offer:
Generous time off every year including 14 paid holidays, vacation time and sick time
Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
Tax Deferred Annuity (403B)
Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
Christmas Bonus
SCOPE AND PURPOSE OF POSITION:
To provide secretarial and programmatic services to the FRC department and assist with other needs of the department as they arise.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bilingual / Spanish speaking is preferred
Perform all clerical functions related to the FRC department, including but not limited to, telephone calls, written and email correspondence, fax transmissions, etc.
Maintain hardcopy and electronic department files and retrieve case files
Assist in maintaining records, etc. according to organization policy
Document all case records in compliance with Agency and contract requirements
Interact with volunteers as assigned
Set up appointments for various FRC programs
Advocate and initiate the process for cases requiring referral to other sources
Count grocery slips and fill out monthly pantry report when necessary
Order food supplies from the Food Bank and vendors as authorized by the supervisor
Order food supplies from the SA maintenance department for the FRC department
Assist supervisor with monthly billing procedures (UW, SA) and UW Employment report
Complete Neighbor for Neighbor and Dominion applications, United Way vouchers and clothing vouchers, with approval.
Assist the Director in preparing monthly reports and complete the reports if Director is out
Insert client information in the Service Point database system
Assist in preparing and the distribution of food pantry and food give away
Assist with Christmas and other seasonal programs as needed, including Sponsored Family and Toy Shop
Maintain up-to-date and accurate statistical reports, timesheets, mileage records and other data as required
Maintain program fidelity at all times as required
Attend and participate in all Agency staff meetings
Participate in all other duties and activities as requested or assigned
Other Duties: Will be trained in all aspects of the Family Resource Center program in order to have the knowledge and ability to implement the day to day operations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.
Qualifications
SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:
High School Diploma / GED, with 1 – 2 years of experience
Superior interpersonal skills using tact, patience and courtesy
Excellent writing and verbal communication skills
Excellent typing and computer skills including proficiency in Microsoft Word and Excel
Highly organized with attention to detail and ability to manage several tasks simultaneously
Valid driver’s license that meets The Salvation Army insurance requirements
Ability to work with a diverse population
Bilingual – Spanish is helpful
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Title: Family Resource Center Administrative Assistant/Caseworker Assistant
Company: The Salvation Army
Location: Buffalo, New York, USA
Category: Administrative/Clerical (Healthcare Administration, Data Entry, Office Administrator/ Coordinator, Clerical)
