Overview
Field Operations Support Assistant Jobs in Colleyville, Texas, USA at Service Corporation International
Position: Â Field Operations Support Assistant (Full-Time)
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Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.
Dutiesinclude greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
Prepares death certificates, prayer cards and related documents
Completes required permits and or certificates
Prepares and processes Veteran’s Paperwork
Prepares marker monument placement paperwork
Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
Prepares and distributes daily schedules, reports, and documents
Receives and processes payments and contracts
Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
Orders office supplies
Oversees the processing of installation orders to grounds and maintenance departments
Processes accounts payable transactions
Assists with the preparation of obituaries
Assists Location Management, Sales, Family Service Counselors and payroll as needed
Acts as backup to Receptionist
Greets family members and friends
Communicates client family’s needs promptly and accurately to the appropriate staff member
Conveys a sense of concern andempathywith client family members at all times
Responds to customer inquiries via telephone, internet and in person
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
High School or equivalent
Experience
1 – 2 years of experience in an office clerical or customer service capacity required
Experience working in acustomer-focusedandfast-pacedprofessional environment required
Knowledge, Skills & Abilities
Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and writtencommunication skills
Strong organizational skills and detail oriented
High level ofcompassionand integrity
Ability to maintain confidentiality
Postal Code: 76034
Category (Portal Searching):
Administration and Clerical
Job Location:
US-TX – Colleyville
Title: Field Operations Support Assistant
Company: Service Corporation International
Location: Colleyville, Texas, USA
Category: Administrative/Clerical, Customer Service/HelpDesk
