Overview
Field Service Administrative Assistant Jobs in West Chester, PA at Engage Search Partners, LLC
Title: Field Service Administrative Assistant
Company: Engage Search Partners, LLC
Location: West Chester, PA
Position: Field Service Administrative Assistant
Location: West Chester, PA
We are seeking a detail-oriented and highly organized Field Services Administrative Assistant to support the day-to-day operations of a busy Field Services Department within a growing manufacturing organization. This position will provide administrative and project support to field technicians and office staff while helping ensure service calls, maintenance programs, permits, and installation projects remain properly documented, organized, and on schedule.
Duties & Responsibilities
- Provide day-to-day administrative support to the Field Services Department, including field technicians, project staff, and office personnel.
- Prepare, organize, and distribute documentation related to maintenance contracts, preventive maintenance programs, service calls, and field projects.
- Process and maintain permits, including responding to permit requests from field technicians and ensuring necessary documentation is available for scheduled work.
- Maintain accurate service and project records by entering work orders, sales orders, invoice information, and other job-related details into the company’s project management system.
- Prepare project folders and supporting documentation for equipment, installations, quotations, and upcoming field service work.
- Coordinate with field technicians and office staff to respond to administrative requests and help keep projects and service activity organized and on schedule.
- Provide backup telephone coverage, process Right-to-Know Requests, and assist with special projects and additional administrative responsibilities as needed.
Qualifications
- 2+ years of administrative, office support, or related experience preferred.
- Strong organizational and time-management skills with excellent attention to detail and accuracy.
- Proficiency with Microsoft Office, including Word, Excel, and Outlook; experience with Monday.com or similar project management software is preferred.
- Strong written and verbal communication skills with the ability to manage multiple priorities in a fast-paced environment.
- Previous experience in a service, construction, manufacturing, utilities, or municipal environment is a plus.
