Overview
File Coordinator/Quality Assurance Specialist Jobs in Fairfax, Virginia, USA at ServiceMaster Clean of Fraser Valley
Position: Job File Coordinator/Quality Assurance Specialist
Paul Davis is a family-owned restoration company specializing in restoring homes and businesses for over 60 years. We hold ourselves to the highest standard of quality in our work and we are committed to the happiness of our customers and clients. Our back office is located in Fairfax, VA and our company culture is very modern, with open work spaces and an enjoyable environment.
Our hardworking team is looking to add a proactive, self-motivated Coordinator who can provide superior customer service to assist homeowners. They will be responsible for handling documentation, scheduling, production, job updating, and problem-solving for our growing team.
Responsibilities
Ensure that the contracts run smoothly
Assist with any needs of our end users
Identify and address any issues that may arise
Build relationships with end users and assist other departments with needs related to said contract
Requirements
Excellent written and verbal communication skills
Interpersonal, organizational, communication, time-management and problem-solving skills
Exceptional customer service and time management skills
Organized and detail-oriented
Comfortable with technology and MS Teams / Office 365
3+ years of office and administrative experience
Scheduling or dispatching experience is preferred
Experience in construction or related industries is highly desirable
Able to problem solve and assist in conflict resolution
Experience in MICA, RMS, and Xactimate is required
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Title: File Coordinator/Quality Assurance Specialist
Company: ServiceMaster Clean of Fraser Valley
Location: Fairfax, Virginia, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator)
