Overview
Front Desk Administrator Jobs in Oradell, NJ at Curalta Foot + Ankle
Curalta Foot + Ankle, LLC is a fast-growing Podiatry practice that values an “Above & Beyond” approach to patient service. We are interested in a team player who will make a positive impact in patients’ lives through providing excellent customer service.
We are seeking a Full Time Front Desk Administrator for our Oradell, NJ location.
The Front Desk Administrator (FDA) is the first and last person to interact with each visitor to a Curalta Foot + Ankle location. The FDA personifies our Above & Beyond approach to patient service and sets the tone for every appointment. They manage the front desk and handle any necessary administrative duties to create a welcoming environment for a better patient experience.
Responsibilities
Greet patients visiting the office upon arrival, as well as say goodbye at their departure
Be approachable and available to answer any questions and assist with completing the required forms
Register new patients into the EMR system with accuracy, completing the New Patient Registration form, inputting all patient demographic information correctly, confirming insurance eligibility, and scanning all documents into patient charts
Check-In returning patients in the EMR, confirming all necessary documentation is in place, including completing the Yearly Update Form
Check-Out patients on the EMR, including collecting necessary Copays, outstanding balances, and any cost of products sold in office, as well as obtaining any signatures required for products or services provided in the office, and scheduling follow-up appointments
Confirm patient appointments by phone, ensuring accuracy of all details including the Physician, timing and, if necessary, rescheduling accordingly
Answer and direct phone calls in a timely manner with a positive attitude, being sure to handle all queries with compassion and professionalism
Answer emails and voicemail messages as required, promptly and courteously
Scan and process additional paperwork into the patient EMR, as necessary
Comply strictly with OSHA (Occupational Safety and Health Administration) safety standards and HIPAA (Health Insurance Portability and Accountability) medical care regulations to guarantee the safety of our patients and security of their personal information
Run Daily Close reports, ensuring all transactions are registered in the EMR and balanced accordingly
Requirements
HS Diploma/GED equivalent required
2+ years’ experience in medical reception
Ability to multi-task and work in a dynamic environment.
Excellent time management and the ability to prioritize direct patient care
Calm, professional demeanor
Friendly, courteous, and service minded
Efficient, thorough, and detail-oriented
Team player with a focus on always improving the patient experience
Salary is commensurate with experience.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift to 15 pounds at times.
New hires are typically brought into the organization between the minimum to midpoint of the salary range posted, depending on qualifications, internal equity, and the budgeted amount for the role.
This job description may not be inclusive of all assigned duties, responsibilities or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable the employee with disabilities to perform the essential functions of the position, absent undue hardship.
Title: Front Desk Administrator
Company: Curalta Foot + Ankle
Location: Oradell, NJ
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