Overview
Front Desk Agent Jobs in Puerto Real, PR at Fajardo Inn
Full Job Description
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. In this role, you will be the first point of contact for our guests, providing exceptional customer service and support. The ideal candidate will possess strong organizational skills and a friendly demeanor, ensuring that each guest has a positive experience from check-in to check-out.
Responsibilities
Greet guests warmly and assist with check-in and check-out processes.
Manage phone systems to handle incoming calls, inquiries, and reservations efficiently.
Provide excellent customer support by addressing guest needs and resolving any issues that may arise during their stay.
Maintain an organized front desk area, ensuring all clerical tasks are completed accurately.
Perform data entry tasks related to guest information and reservations in our management system.
Assist with calendar management for appointments and events as needed.
Proofread documents and communications for accuracy before distribution.
Collaborate with other departments to ensure seamless service delivery for guests.
Act as a personal assistant to management when required, handling various administrative tasks.
Qualifications
Previous experience in a front desk or customer service role is preferred.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Proficient in using phone systems.
Excellent phone etiquette and communication skills are essential.
Ability to work independently as well as part of a team in a fast-paced environment.
Attention to detail in clerical work and data entry tasks is required.
A positive attitude and willingness to assist others will contribute to your success in this role.
Join us in creating memorable experiences for our guests while developing your career in hospitality!
Job Type: Full-time
Pay: From $10.75 per hour
Expected hours: 35 per week
Language:
English and Spanish (Required)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Overnight Shift (Required)
Ability to Commute:
Puerto Real, PR 00740 (Required)
Work Location: In person
Title: Front Desk Agent
Company: Fajardo Inn
Location: Puerto Real, PR
Category:
