Overview
Front Desk Agent Jobs in Gallup, NM at El Rancho Hotel Inc
Full Job Description
Job Overview:
We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for providing exceptional customer service in a hotel setting.
Responsibilities:
– Greet and welcome guests upon arrival
– Assist guests with check-in and check-out processes
– Handle guest inquiries and provide information about hotel services
– Process reservations and cancellations accurately
– Manage guest requests promptly and professionally
– Handle cash and credit card transactions
– Maintain a tidy and organized front desk area
Skills:
– Customer service experience is essential
– Proficiency in front desk operations
– Knowledge of night audit procedures is a plus
– Familiarity with hotel operations and guest relations
– Multilingual abilities are advantageous
– Experience in resort or hospitality management is beneficial
– Bilingual skills are a plus
Join our team as a Front Desk Agent to deliver exceptional service to our guests and contribute to a welcoming atmosphere at our hotel.
Job Types: Full-time, Part-time, Seasonal
Pay: From $12.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Vision insurance
Schedule:
4 hour shift
8 hour shift
Day shift
Every weekend
Monday to Friday
Morning shift
Night shift
Overnight shift
Weekends as needed
Work Location: In person
Title: Front Desk Agent
Company: El Rancho Hotel Inc
Location: Gallup, NM
Category:
