Overview
Front Desk Agent Jobs in Kirkland, WA at Deluxe Beaute Spa
ob Title: Beauty Salon Front Desk SalesJob Responsibilities:
Customer Reception: Greet every customer warmly upon arrival, provide a professional consultation, and ensure that customers feel comfortable and welcome.
Service Sales: Recommend a range of salon services to customers based on their needs, including but not limited to facial treatments, body treatments, hairstyling, and makeup services.
Product Promotion: Introduce and sell salon products, such as skincare items, cosmetics, shampoos, and conditioners, aiming to meet sales targets.
Appointment Management: Manage customer appointments, scheduling, and follow-ups to ensure a smooth service flow and avoid double bookings or missed appointments.
Customer Data Management: Maintain accurate customer records, including preferences, service history, and feedback, ensuring that the information is up-to-date.
Billing and Payment Processing: Handle customer billing, process payments, issue receipts, and ensure smooth transactions, including cash and card payments.
Maintain Salon Image: Keep the front desk area tidy, organized, and visually appealing to provide a pleasant first impression to customers.
Customer Follow-up: Regularly follow up with customers via phone or text to gather feedback, resolve any issues, and increase customer retention.
Inventory Management: Assist with product inventory management, ensuring stock levels are maintained and replenished when necessary.
Job Requirements:
High school diploma or higher; previous sales experience in a similar field is a plus.
Excellent communication and interpersonal skills, with the ability to build trust and rapport with customers.
Knowledge of beauty products, skincare, and cosmetics, with an understanding of current trends in the beauty industry.
Strong teamwork skills, with the ability to collaborate effectively with colleagues to meet goals.
Excellent customer service skills, with the ability to manage customer inquiries and resolve issues.
Proficient in computer software and basic financial handling.
Friendly, outgoing personality with the ability to work under pressure.
Compensation:
Base salary + Sales commission (dependent on experience and performance).
Working Hours:
Based on the salon’s operating hours, which may require shift work or additional hours during peak times.
Job Type: Full-time
Pay: $20.57 – $30.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Flexible schedule
Schedule:
8 hour shift
Weekends as needed
Experience:
Sales: 1 year (Preferred)
Language:
Chinese (Required)
Work Location: In person
Title: Front Desk Agent
Company: Deluxe Beaute Spa
Location: Kirkland, WA
Category:
