Overview
Front Desk Agent Jobs in Drexel Hill, PA at Holiday Inn & Suites – Drexel Hill, PA
This position requires a motivated, dependable, and detailed-oriented individual with good computer skills, who can multi-task and demonstrate a guest-focused attitude while responding quickly to guest needs. Our team members are positive individuals who know how to exceed guest expectations while maintaining an exceptional level of hospitality and professionalism.
Responsibilities:
Greet arriving guests, assign rooms, make keys, and collect guest payment and billing information in a friendly and welcoming manner
Ability to work on a computer, answer phone calls, and handle walk-ins for guest reservations, cancellations, check-ins, check-outs, and processing guests payment and billing information
Providing outstanding service by listening and handling guests needs and requests in a quick and timely manner
Communicate with all departments to ensure a smooth and well-run operation so that each guest has the best experience possible
Acknowledge the guest as they are leaving the hotel in a friendly manner
Running night audit reports, then printing and providing general manager with proper report sheets What we are looking for:
Hotel experience preferred but not required.
Commitment to excellence
Dependable and enthusiastic work ethic
Attention to detail
Friendly personality
Positive attitude Benefits:
Competitive pay Paid time off A fun and respectful workplace Opportunity to grow and develop Great hotel discounts worldwide
Job Types: Full-time, Part-time
Pay: $16.00 – $17.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
Day shift
Night shift
Overnight shift
Ability to Commute:
Drexel Hill, PA 19026 (Required)
Ability to Relocate:
Drexel Hill, PA 19026: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Agent
Company: Holiday Inn & Suites – Drexel Hill, PA
Location: Drexel Hill, PA
Category:
