Overview
Front Desk Agent Jobs in Homestead, FL at Home2 Suites/Tru by Hilton – Florida City
We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk. The ideal candidate will be responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during A shift (7AM – 3PM) and B shift (3PM-11PM). We are a dual property and all front desk associates are crossed trained for the Home2 and Tru by Hilton (reservations system is the same at both properties).
Responsibilities
– Greet guests in a friendly and professional manner
– Check guests in and out of the hotel efficiently
– Handle guest inquiries and resolve any issues promptly
– Process payments and maintain accurate records
– Assist with administrative tasks as needed
Qualifications
– Previous experience in a front desk or hospitality role preferred
– Strong customer service skills with a friendly demeanor
– Knowledge of hotel operations and guest relations
– Excellent phone etiquette and communication skills
– Ability to multitask and work efficiently in a fast-paced environment
– Multilingual abilities are advantageous
Requirements:
– Reliable method of transportation
– Hospitality is a weekend/holidays traffic heavy industry and assoicates are expected to be able to work weekends and holidays.
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
Employee discount
Paid time off
Schedule:
8 hour shift
Evening shift
Every weekend
Morning shift
Weekends as needed
License/Certification:
Driver’s License (Required)
Ability to Commute:
Homestead, FL 33034 (Required)
Ability to Relocate:
Homestead, FL 33034: Relocate before starting work (Required)
Work Location: In person
Title: Front Desk Agent
Company: Home2 Suites/Tru by Hilton – Florida City
Location: Homestead, FL
Category:
