Overview

Front Desk Agent Jobs in Morehead City, NC at Holiday Inn Express and Suites – Morehead City

*THIS JOB POSTING IS FOR OUR MOREHEAD CITY LOCATION*

“`Duties“`
– Greet and check-in guests in a friendly and professional manner
– Provide excellent customer service by answering guest inquiries and resolving any issues or complaints
– Assist guests with check-out process and ensure accuracy of billing
– Handle cash and credit card transactions accurately and efficiently
– Maintain a clean and organized front desk area
– Assist with reservations and room assignments
– Coordinate with housekeeping and laundry staff to ensure timely room readiness
– Provide information about hotel facilities, services, and local attractions
– Assist with administrative tasks such as filing, data entry, and answering phone calls

“`Requirements“`

-This job posting is specifically for 3p – 11p shift. Please keep this in mind.
– We are looking for outgoing personalities that are upbeat, personable, and conversational.

– Technologically savvy preferred. Front Desk is 90% virtually based.

– Previous experience in hospitality or a similar role preferred
– Knowledge of hotel management systems and phone systems are a plus
– Excellent communication skills, both verbal and written
– Bilingual/multilingual skills are a plus
– Ability to work flexible hours, including nights, weekends, and holidays
– Attention to detail and ability to handle multiple tasks simultaneously
– Capable of staying on your feet for up to 8 hours at a time.

We offer competitive pay, opportunities for career advancement, and a positive work environment. If you have a passion for hospitality, enjoy interacting with guests, and thrive in a fast-paced environment, we would love to hear from you.

Please note that only qualified candidates will be contacted for an interview.

Job Types: Full-time, Part-time

Benefits:

Employee discount
Flexible schedule

Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Weekends as needed

Work Location: In person

Title: Front Desk Agent

Company: Holiday Inn Express and Suites – Morehead City

Location: Morehead City, NC

 

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