Overview
Front Desk Agent Jobs in Saint Stephen, SC at Econo Lodge – St. Stephen
Job Overview
We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
Greet guests upon arrival with a warm and welcoming demeanor.
Manage check-in and check-out processes efficiently.
Handle reservations, cancellations, and modifications using computerized systems.
Answer phone calls and respond to inquiries regarding services, rates, and availability.
Maintain an organized front desk area and ensure all materials are stocked and up-to-date.
Assist with administrative tasks such as calendar management and office management duties.
Process payments accurately and maintain records of transactions.
Collaborate with other departments to ensure guest satisfaction.
Provide information about local attractions, dining options, and services available in the area.
Requirements
Proven experience as a Front Desk Agent or in a similar customer service role is preferred.
Strong computer literacy skills.
Excellent organizational skills with the ability to manage time effectively.
Experience in office management or as a personal assistant is advantageous.
Ability to multitask while maintaining attention to detail in a busy environment.
Strong communication skills, both verbal and written.
Previous experience in an administrative capacity is beneficial but not required.
A positive attitude and the ability to work well within a team.
Join us as we strive to provide outstanding service to our guests while fostering a collaborative work environment!
Job Types: Full-time, Part-time
Pay: $10.00 – $12.00 per hour
Expected hours: 20 – 35 per week
Benefits:
Employee discount
Schedule:
4 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Work Location: In person
Title: Front Desk Agent
Company: Econo Lodge – St. Stephen
Location: Saint Stephen, SC
Category:
