Overview
Front Desk Agent Jobs in Eagle River, AK at Eagle River Lodge
Job Overview:
We are seeking a detail-oriented Front Desk Agent to join our team at a hotel to ensure the high standards we are known for. The ideal candidates will have a background in hospitality and excellent communication skills.
We are a small boutique hotel aiming to be the first destination for all travel needs. As a smaller hotel (15 rooms) we desire someone with the passion and desire to help the business grow.
Training will be part time over the next 6-7 weeks. Full time positions will move into full time starting June 1st.
– Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests
laundry as needed
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Act as the primary point of contact for guests upon check in
Help with housekeeping
Qualifications:
Previous experience in hospitality
Ability to build rapport with guests
Strong organizational skills
Excellent communication and customer service skills
Ability to work independently and efficiently
Proficiency in basic computer systems, hotel management software is a plus
Ability to remain calm and composed in high-pressure situations
PLEASE DO NOT CALL OR SHOW UP TO THE HOTEL.
Please message through Indeed with any questions.
Eagle River Lodge
Job Types: Full-time, Part-time
Pay: $17.00 – $20.00 per hour
Benefits:
Paid time off
Schedule:
Evening shift
Holidays
Morning shift
Work Location: In person
Title: Front Desk Agent
Company: Eagle River Lodge
Location: Eagle River, AK
Category:
