Overview
Front Desk Assistant at MRU Jobs in Calgary, Canada at Mount Royal University
Position: Flexible Front Desk Assistant at MRU
Become a crucial member of the MRU Injury & Prevention Clinic team as a flexible Front Desk Assistant. This role emphasizes exceptional customer service while managing patient interactions and scheduling.
Located at Mount Royal University in Calgary, Alberta, this role supports administrative functions during variable weekday shifts, particularly from 4 PM to 8 PM. You will greet patients, schedule appointments using JANE.app, and handle billing, including direct billing to Third Party insurers. Collaborate with an administrative team that includes the Lead Administrator and clinic manager to ensure smooth operations.
Key Responsibilities:
• Greet and interact with patients at the reception desk
• Schedule appointments and answer telephone inquiries
• Bill for services including direct insurance billing
• Perform opening and closing clinic tasks
• Complete tasks for next-day operations and training new members
Requirements:
• One-year post-secondary education or equivalent
• Experience in customer service and administration
• Familiarity with JANE.app and direct billing is an asset
• Ability to undergo mandatory training
• Strong organizational and communication skills
Support MRU’s mission by delivering outstanding front desk service and managing patient information effectively.
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Title: Front Desk Assistant at MRU
Company: Mount Royal University
Location: Calgary, Canada
Category: