Overview
Front Desk Associate Jobs in Miami, FL at BEST MEDICAL CENTER INC
Benefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
Full Time: 40 hrs weekly
Mon-Fri: 8:30 A.M. – 5:00 P.M.
Job Summary:
We are seeking a friendly, organized, and detail-oriented Front Desk Associate to join our team at our Medical Center in Miami. As the first point of contact for patients, you will play a key role in creating a welcoming environment while efficiently managing administrative tasks and supporting our healthcare professionals.
Key Responsibilities:
Greet and assist patients, visitors, and vendors in a courteous and professional manner
Answer and route incoming calls, take messages, and provide accurate information
Schedule and confirm appointments using our electronic medical record (EMR) system
Register patients, verify insurance, and collect co-pays or payments
Maintain patient records and ensure all documentation is accurate and up to date
Coordinate with clinical staff to ensure smooth patient flow and timely service
Handle inquiries regarding medical services, policies, and procedures
Ensure the waiting area is clean, organized, and stocked with necessary materials
Assist with administrative tasks such as faxing, scanning, and filing documents
Follow HIPAA guidelines to maintain patient confidentiality
Resumen del Puesto:
Estamos buscando una persona amable, organizada y orientada a los detalles para unirse a nuestro equipo como Recepcionista en nuestro Centro Médico en Miami. Serás el primer punto de contacto para nuestros pacientes y tendrás un papel clave en brindar un servicio excelente y mantener la organización administrativa de la clÃnica.
Responsabilidades Principales:
Recibir y asistir a pacientes, visitantes y proveedores de manera cordial y profesional
Contestar y dirigir llamadas telefónicas, tomar mensajes y proporcionar información precisa
Programar y confirmar citas utilizando nuestro sistema electrónico de registros médicos (EMR)
Registrar pacientes, verificar seguros médicos y cobrar copagos o pagos correspondientes
Mantener los expedientes de los pacientes actualizados y completos
Coordinar con el personal clÃnico para asegurar un flujo eficiente de atención
Atender consultas sobre servicios médicos, polÃticas y procedimientos
Mantener el área de espera limpia, ordenada y con materiales necesarios
Realizar tareas administrativas como enviar faxes, escanear y archivar documentos
Cumplir con las regulaciones de HIPAA para garantizar la confidencialidad de los pacientes
Title: Front Desk Associate
Company: BEST MEDICAL CENTER INC
Location: Miami, FL
Category:
