Overview
Front Desk Associate Jobs in Ho Chi Minh City, Vietnam at Hconnect
Title: Front Desk Associate
Company: Hconnect
Location: Ho Chi Minh City, Vietnam
Senior Front Desk Associate
📍 Working Location: Ho Chi Minh City
From 3 years experience: Base salary: 9.5 – 13 million VND/month + commission
From 1 year experience: Base salary 7.5 – 8.5 million VND/month + commission
Shift rotation:
- Morning shift 6:30–15:00, Afternoon shift 13:30–22:00, Night shift 22:00–6:30
- Mainly morning and afternoon shifts, with only 2–3 night shifts per month.
Job Overview & Responsibilities
- Manage and coordinate Front Desk activities.
- Work, coordinate, and report to other departments and branches.
- Prepare periodic and ad-hoc reports.
- Handle issues related to guests and partners.
- Support basic operational and financial tasks, and monitor service quality control.
Required Skills & Experience
- College or University degree.
- Good English communication skills.
- A minimum of 1-3 years of experience in the hospitality/tourism industry is required.
- Proficient in Word, Excel, and Outlook.
- Strong communication, situational handling, and conflict resolution skills.
Preferred Qualifications
- Knowledge of other languages is an advantage.
Benefits
- Insurance follows government regulations.
- Promotion opportunities.
- Youthful working environment with an enthusiastic leadership team and career advancement opportunities.
- Other allowances.
Reporting To
- Hiring Manager
Interview Process
- 1–2 interview rounds in English (at office).
Work Address
District 1, Ho Chi Minh City
Company Size: 51–200 employees
